Shipping policy
Shipping Policy
At Zimora Beauty, we want your order to reach you safely and on time. Please review our shipping information below.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed.
Once your order has been shipped, you will receive a confirmation message with tracking information, where available.
Delivery Time
Estimated delivery times may vary depending on your location and the courier service.
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Local/Within Pakistan: 3–7 business days
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Remote areas: Delivery may take a little longer.
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International orders: Delivery times vary by destination and shipping service.
Please note that delivery times are estimates and may be affected by weekends, public holidays, weather conditions, courier delays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order.
Any applicable shipping charges will be clearly displayed before you complete your purchase.
Tracking Your Order
Once your order has been dispatched, we will provide tracking details when available. You can use the tracking information to follow your shipment directly through the courier.
Incorrect or Incomplete Address
Please make sure your shipping address and contact information are correct before placing your order.
If you provide an incorrect or incomplete address, delivery may be delayed or the order may be returned to us. Additional shipping charges may apply if the order needs to be reshipped.
Delayed or Lost Orders
While we work with reliable courier services, occasional delays can occur. If your order is significantly delayed or appears to be lost, please contact us so we can assist you.
Zimora Beauty is not responsible for delays caused by courier companies, weather, public holidays, customs, or other circumstances outside our control.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible with your order number and clear photos of the package and the products received. We will review the issue and assist you according to our return and refund policy.
Contact Us
If you have any questions about your order or shipping, please contact us through the contact information provided on our website.
Zimora Beauty
Thank you for shopping with us